At ShooZle, we prioritize swift and secure delivery for all your footwear essentials. Our team meticulously processes every order within 1-2 business days, ensuring your selected styles—whether performance-driven or fashion-focused—are carefully inspected and packaged. We partner with trusted carriers to guarantee your items arrive in pristine condition, ready to elevate your wardrobe. Seasonal collections and specialized footwear categories are handled with extra care to maintain quality during transit.
Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity. Domestic shipments generally reach customers within 10-15 business days after dispatch. International orders may require additional transit time due to customs clearance procedures. During peak seasons or unforeseen circumstances, slight delays may occur—rest assured, we proactively monitor all shipments.
We offer transparent pricing with two convenient options:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60, with no upper limit. All amounts reflect USD currency.
Note: Expedited shipping may be available for select regions—check your cart during checkout for real-time options.
Currently serving 50+ countries across North America, Europe, and key Asian markets. We cannot ship to embargoed regions or certain remote locations—complete list available at checkout. Some areas may have restricted delivery for specific footwear categories due to local regulations. If your country isn't listed, contact [email protected] for potential future expansion.
Upon shipment, you'll receive a confirmation email containing:
- Carrier-specific tracking number
- Estimated delivery window
- Direct link to monitor progress
Track via our website's "Order Status" portal or the carrier's official platform. Notifications are sent at key transit milestones for complete visibility.
While rare, delays can occur due to weather, customs, or logistical challenges. If your package exceeds the estimated delivery window by 5+ business days, contact our support team at [email protected] with:
- Order number
- Tracking details
- Screenshot of carrier status
We'll immediately investigate and provide resolution options, including reshipment or refund where applicable.
International customers may incur additional fees imposed by their local customs authority. These charges vary by country and product category—we recommend consulting your national postal service for current rates. ShooZle cannot predict or reimburse these third-party fees. All merchandise values are accurately declared; requesting under-declaration violates international trade laws. For frequent cross-border shoppers, consider bulk ordering to optimize shipping costs and potential duties.
